All Systems Operational

Uptime over the past 90 days. View historical uptime.
Evolve Operational
90 days ago
99.98 % uptime
Today
Evolve Application ? Operational
90 days ago
100.0 % uptime
Today
Insights Dashboards Operational
90 days ago
99.8 % uptime
Today
CipherRounds App Operational
90 days ago
100.0 % uptime
Today
CipherKiosk App Operational
90 days ago
100.0 % uptime
Today
CipherOutreach Operational
90 days ago
99.96 % uptime
Today
Single Sign On (SSO) and Login ? Operational
90 days ago
100.0 % uptime
Today
Data Feeds (HL7) ? Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Manual Exports Operational
90 days ago
100.0 % uptime
Today
SFTP Imports Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Scheduled Exports Operational
90 days ago
100.0 % uptime
Today
Appointment Rescheduling Operational
90 days ago
100.0 % uptime
Today
Medication Affordability Programs Operational
90 days ago
100.0 % uptime
Today
Self-Service Rounding Operational
90 days ago
100.0 % uptime
Today
EHR Activation Gateway ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 23, 2025

No incidents reported today.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025
Degraded platform performance due to Google Cloud Incident
Resolved - Service performance has been restored, and all systems are operating normally. Our team will remain on high alert and continue to monitor the situation until Google Cloud confirms a full resolution on their end. No further customer impact is expected at this time.
Jun 12, 19:30 EDT
Monitoring - Google is reporting that most Google Cloud products have confirmed full service recovery. They are reporting that they expect the recovery to complete in less than an hour. We are seeing recovery to our services and will continue to monitor.
Jun 12, 18:02 EDT
Update - We are continuing to work on a fix for this issue.
Jun 12, 17:18 EDT
Update - Google Cloud has implemented mitigation for the issue in us-central1 and they are reporting signs of recovery.

They expect the recovery to complete in less than an hour.
Jun 12, 17:08 EDT
Update - Google Cloud has identified the root cause and applied appropriate mitigations, however our region in GCP is still impacted, us-central1. Google has not provided an ETA.
Jun 12, 16:30 EDT
Identified - The issue has been identified and fix is being implemented by Google Cloud.
Jun 12, 16:00 EDT
Investigating - We are currently investigating an issue causing degraded performance, including slow response times and intermittent errors, across multiple services within the Evolve platform.
Our investigation indicates this is related to a broader, ongoing incident with Google Cloud Platform (GCP). We are working with GCP support on a solution and will provide an update as soon as one is available.
Jun 12, 15:07 EDT
Insights Dashboard outage
Resolved - This incident has been resolved.
Jun 12, 03:25 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 12, 02:53 EDT
Update - The issue has been identified and a fix is being rolled out.
Jun 12, 02:38 EDT
Identified - The issue has been identified and a fix is being implemented.
Jun 12, 00:41 EDT
Investigating - We’re currently experiencing issues with our Insights dashboards due to an issue with a third-party data platform. Their team is investigating, and we’re monitoring the situation closely.

We’ll provide updates as soon as we have more information. Thank you for your patience.
Jun 11, 23:07 EDT
Jun 11, 2025
Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

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