Import Association Mapping

Incident Report for CipherHealth, Inc.

Resolved

This incident has been resolved.
Posted Feb 21, 2024 - 17:56 EST

Monitoring

Import association mapping fix has been put into place. It was determined that the impact was limited to a few Care providers. They will be contacted by their respective customer support personnel.
Posted Feb 21, 2024 - 17:53 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 21, 2024 - 17:14 EST

Investigating

We are investigation a potential issue with file import mappings. We will provide updates as we learn more.
Posted Feb 21, 2024 - 14:57 EST
This incident affected: Evolve (CipherRounds App, CipherOutreach).
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