Delay in Processing HL7-Messages

Incident Report for CipherHealth, Inc.

Resolved

This incident has been resolved.

Posted Aug 01, 2023 - 06:37 EDT

Monitoring

We have applied the fix and we are monitoring the queue

Posted Jul 31, 2023 - 22:24 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 31, 2023 - 20:32 EDT

Update

We are continuing to investigate the issue at this point.

Posted Jul 31, 2023 - 17:55 EDT

Investigating

Following a recent software upgrade, we are currently investigating an issue with a delay in processing HL7 messages .

Posted Jul 31, 2023 - 14:56 EDT

This incident affected: Evolve (Data Feeds (HL7)).